Effective Date: 22 August 2026
Last Updated: 22 August 2026
1. Introduction
Welcome to Docversity University (“Docversity University,” “Docversity,” “DU,” “we,” “us,” or “our”).
Docversity University is committed to protecting the privacy, security, and confidentiality of information provided by students, applicants, faculty members, academic partners, staff, alumni, website visitors, and other individuals who interact with our university, websites, online learning platforms, applications, admission systems, academic services, communication channels, and other digital or physical services.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal information when you:
Visit or use our website;
Apply for admission;
Register for a course or academic program;
Enroll as a student;
Use our online or blended learning services;
Communicate with our staff, faculty, support team, or representatives;
Submit academic or identification documents;
Make or attempt to make payments;
Use student portals, mobile applications, digital learning platforms, or other university systems;
Request certificate, registration, admission-letter, or result verification;
Participate in examinations, assessments, research, surveys, webinars, events, or training;
Subscribe to university communications;
Contact us through email, telephone, WhatsApp, social media, or other communication channels; or
Otherwise interact with Docversity University.
By using our services or voluntarily providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not provide personal information or use services that require the processing of your personal information.
2. About Docversity University
Docversity University is an international education and training institution focused on providing academic, professional, practical, research, and skill-based learning opportunities.
Our website currently presents academic schools and services covering areas including Management, Business, Arts, Education, Agriculture, Engineering and Technology, Health Sciences, Medicine, Public Health, Nursing, Pharmacy, Physiotherapy, Research and related fields.
Docversity University provides education through appropriate academic delivery models, including online, offline, and blended learning arrangements, depending on the program and applicable academic requirements.
Our website also provides information and services relating to admissions, academic programs, verification, student services, examinations, research, partnerships, academic centres, and other university activities.
3. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
Docversity University web pages and sub-pages;
Online admission and registration forms;
Student portals and learning systems;
University mobile applications, where applicable;
Examination and assessment systems;
Certificate and document verification systems;
University communication channels;
Email communication;
Telephone and WhatsApp communication;
Social media pages operated or managed by Docversity;
Events, webinars, seminars, workshops, and training programs;
Physical admission or registration processes; and
Other services operated or provided by Docversity University.
This Privacy Policy may not apply to websites, applications, platforms, institutions, universities, hospitals, organizations, payment providers, or other third-party services that Docversity does not own or control.
4. Information We Collect
Depending on your relationship with Docversity University and the services you use, we may collect different categories of personal information.
4.1 Personal Identification Information
We may collect information such as:
Full name;
Previous or preferred name;
Date of birth;
Gender, where required;
Nationality;
Citizenship;
Country of residence;
Passport information;
National identification information;
Government-issued identification information;
Photograph;
Signature;
Student identification number;
Registration number; and
Other information necessary for identification and administration.
5. Contact Information
We may collect:
Email address;
Telephone number;
Mobile number;
WhatsApp number;
Postal address;
Residential address;
Mailing address;
Emergency contact information;
Parent or guardian contact information, where applicable; and
Other communication details.
6. Academic and Educational Information
When you apply, enroll, study, participate in an examination, or request an academic service, we may collect:
Previous educational qualifications;
School, college, university, or institution information;
Degrees and diplomas;
Certificates;
Mark sheets and transcripts;
Academic results;
Course information;
Program information;
Enrollment information;
Attendance information;
Examination records;
Assessment records;
Assignments;
Research information;
Thesis or dissertation information;
Academic progress;
Academic correspondence;
Certificates issued;
Admission letters;
Registration information;
Verification requests; and
Other information necessary to administer academic services.
7. Documents and Uploaded Information
Applicants and students may be required to upload or submit documents such as:
Passport or identification documents;
Passport-size photographs;
Academic certificates;
Transcripts;
Mark sheets;
Professional licenses;
Employment documents;
Letters of recommendation;
Registration documents;
Admission documents;
Proof of payment;
Research documents;
Thesis or dissertation files; and
Other documents required for admission, enrollment, verification, examination, or academic administration.
We use these documents only for legitimate academic, administrative, legal, verification, security, or operational purposes.
8. Payment and Financial Information
Where applicable, Docversity may collect information relating to:
Tuition fees;
Registration fees;
Examination fees;
Application fees;
Training fees;
Payment status;
Installment information;
Transaction reference numbers;
Invoices and receipts; and
Other payment-related information.
Where payments are processed through a third-party payment provider, your payment information may be processed directly by that provider in accordance with its own privacy policy and terms.
Docversity generally does not require or intend to store complete payment-card information when payment processing is handled by an authorized third-party payment processor.
9. Technical and Device Information
When you access our website or digital services, certain technical information may be collected automatically.
This may include:
IP address;
Browser type;
Operating system;
Device type;
Device identifiers;
Screen resolution;
Language preferences;
Time zone;
Internet service provider information;
Pages visited;
Referring website;
Date and time of access;
Website interaction information;
Clicks and navigation activity;
Error information; and
Other technical information generated through your use of our services.
This information may be used for security, analytics, performance monitoring, troubleshooting, fraud prevention, and improving our services.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small data files that may be stored on your device when you visit a website.
We may use cookies for purposes including:
Website functionality;
Security;
Authentication;
Remembering preferences;
Improving website performance;
Understanding website usage;
Analytics;
Measuring traffic;
Improving user experience; and
Supporting certain website features.
Some cookies may be placed by third-party service providers that support our website.
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or availability of some website features.
11. Information Collected Through Forms
Our website may contain forms for:
Admission;
Registration;
Course inquiries;
Contact requests;
Student services;
Verification;
Applications;
Events;
Training;
Research;
Feedback; and
Other university services.
When you submit information through a form, you authorize Docversity to process the information for the purpose for which it was submitted and for related legitimate administrative purposes.
12. How We Use Personal Information
We may use personal information for the following purposes:
Academic Administration
To:
Process applications;
Evaluate admission eligibility;
Register students;
Manage enrollment;
Administer courses;
Maintain academic records;
Conduct examinations;
Record results;
Issue certificates;
Manage academic progression;
Provide academic support; and
Deliver educational services.
Communication
To:
Respond to inquiries;
Contact applicants and students;
Send admission-related information;
Provide course information;
Send examination notices;
Provide academic updates;
Respond to support requests;
Communicate administrative announcements; and
Provide important service notifications.
Verification
We may process information to verify:
Student registration;
Admission letters;
Certificates;
Results;
Academic credentials;
Enrollment status; and
Other university-issued documents.
Payments and Financial Administration
We may process information to:
Record payments;
Confirm transactions;
Manage fees;
Generate receipts;
Manage installments;
Resolve payment disputes; and
Maintain financial records.
Security and Fraud Prevention
We may use information to:
Protect university systems;
Detect unauthorized access;
Prevent fraud;
Investigate suspicious activities;
Protect students and staff;
Maintain platform security; and
Enforce university policies.
Improvement of Services
We may use information to:
Improve our website;
Improve online learning systems;
Improve student services;
Analyze website usage;
Improve academic administration;
Develop new services; and
Understand user needs.
Legal and Regulatory Compliance
We may process information where necessary to:
Comply with applicable laws;
Respond to lawful requests;
Meet regulatory requirements;
Maintain required academic records;
Protect legal rights;
Resolve disputes; and
Prevent unlawful activities.
13. Legal Basis for Processing
Depending on the applicable law and circumstances, Docversity may process personal information based on one or more of the following grounds:
Your consent;
Performance of a contract or provision of requested services;
Legitimate institutional or business interests;
Compliance with legal or regulatory obligations;
Protection of rights, safety, or security;
Academic and administrative purposes; or
Other lawful grounds permitted by applicable law.
Where consent is the legal basis for processing, you may withdraw your consent where permitted by applicable law. Withdrawal of consent may not affect processing that was already carried out lawfully before withdrawal.
14. Student Information
Students should understand that certain personal and academic information must be processed to administer their education.
This may include:
Student identity;
Registration information;
Academic performance;
Attendance;
Examination information;
Course participation;
Academic communications;
Fees and payment status;
Academic documents; and
Student support information.
Student information may be accessible to authorized university personnel who require access for legitimate academic or administrative purposes.
15. Applicant Information
Information submitted by applicants may be reviewed by authorized personnel for:
Admission assessment;
Eligibility verification;
Document verification;
Academic evaluation;
Registration;
Communication;
Scholarship or financial consideration, where applicable; and
Other admission-related purposes.
Providing false, incomplete, misleading, or fraudulent information may result in rejection of an application, cancellation of registration, withdrawal of admission, or other appropriate action under university rules.
16. Faculty and Staff Information
Where applicable, Docversity may collect and process information relating to faculty, academic staff, administrators, consultants, trainers, and other personnel.
This may include:
Name;
Contact details;
Professional qualifications;
Academic credentials;
Employment information;
Professional experience;
Identification documents;
Payment information;
Research information; and
Other information necessary for professional or institutional administration.
17. Research and Academic Publications
Where students, faculty, researchers, or other contributors participate in research or academic publications, Docversity may process information necessary for:
Research administration;
Academic supervision;
Publication;
Research records;
Academic attribution;
Journal management;
Conference participation; and
Academic communication.
Where research involves personal or sensitive information relating to research participants, appropriate ethical, legal, and institutional requirements should be followed.
18. Images, Videos, Events and Media
Docversity may photograph, record, or otherwise document certain university events, academic activities, conferences, webinars, ceremonies, training sessions, and other institutional activities.
Where appropriate and lawful, images or recordings may be used for:
University communications;
Academic promotion;
News;
Events;
Social media;
Website content;
Publications;
Marketing; and
Institutional documentation.
Where applicable, individuals may have rights to object to or withdraw consent for certain uses, subject to applicable law and legitimate institutional requirements.
19. WhatsApp, Email and Other Communication Channels
Docversity may communicate with students, applicants, faculty members, and other users through:
Email;
Telephone;
WhatsApp;
SMS;
Website contact forms;
Mobile applications;
Social media; and
Other communication platforms.
Please be aware that third-party communication platforms may process your information under their own privacy policies.
Docversity is not responsible for the privacy practices of third-party communication platforms that it does not own or control.
20. Third-Party Service Providers
We may use third-party service providers to support our operations.
These may include providers of:
Website hosting;
Cloud storage;
Email services;
Payment processing;
Learning management systems;
Student management systems;
Analytics;
Security;
Communication;
Customer support;
Form processing;
Video conferencing;
Document management; and
Other technology services.
Third-party providers may process information on our behalf or independently according to their own legal obligations and privacy policies.
We seek to work with service providers that maintain appropriate security and confidentiality measures.
21. Information Sharing
Docversity does not sell personal information as a general business practice.
We may disclose or share personal information when reasonably necessary for legitimate purposes, including with:
Authorized university personnel;
Academic departments;
Examination departments;
Authorized academic partners;
Affiliated or collaborating institutions;
Examination centres;
Hospitals or training centres, where applicable;
Technology service providers;
Payment service providers;
Professional advisers;
Auditors;
Legal authorities;
Government or regulatory authorities where legally required; and
Other parties where disclosure is authorized or required by applicable law.
We limit access to personal information to individuals and organizations that have a legitimate reason to receive it.
22. International Data Transfers
Docversity operates in an international educational environment and may work with students, faculty, institutions, service providers, and partners in different countries.
Therefore, personal information may be processed or stored in countries other than the country in which you live.
Where applicable, we seek to use appropriate safeguards for international transfers and process personal information in accordance with applicable legal requirements.
By using our international services, you understand that your information may be transferred across borders where necessary for legitimate academic, administrative, technological, or operational purposes.
23. Data Security
Docversity takes reasonable administrative, technical, and organizational measures to protect personal information against:
Unauthorized access;
Unauthorized disclosure;
Loss;
Misuse;
Alteration;
Destruction;
Fraud; and
Other security threats.
Security measures may include:
Access controls;
Authentication;
Restricted administrative access;
Secure communications where supported;
System monitoring;
Data backups;
Security procedures; and
Staff awareness and confidentiality requirements.
However, no website, database, online service, or electronic transmission can be guaranteed to be completely secure.
You acknowledge that transmission of information over the internet carries inherent security risks.
24. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Academic administration;
Student records;
Legal compliance;
Financial records;
Examination records;
Certificate verification;
Institutional reporting;
Dispute resolution;
Security; and
Legitimate business or academic purposes.
Certain academic, financial, examination, registration, and verification records may need to be retained for extended periods or permanently where required by applicable law, institutional policy, academic standards, or legitimate verification requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
25. Your Privacy Rights
Depending on the laws applicable to you, you may have rights relating to your personal information.
These may include the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of information where legally permitted;
Request restriction of processing;
Object to certain processing;
Withdraw consent where processing is based on consent;
Request information about how your information is processed;
Request a copy of certain information; and
Lodge a complaint with an appropriate regulatory authority.
These rights are not absolute and may be subject to legal, academic, regulatory, security, contractual, or administrative limitations.
26. How to Exercise Your Rights
If you wish to request access, correction, deletion, restriction, or other privacy-related assistance, please contact us using the contact information provided below.
Your request should include enough information to allow us to identify you and understand your request.
For security reasons, we may request reasonable proof of identity before processing certain requests.
We will review and respond to valid requests within the period required by applicable law.
27. Children’s Privacy
Docversity University provides higher education and professional education services.
Our services are generally intended for individuals who meet the applicable admission or registration requirements for the relevant academic program.
Where a minor is permitted to participate in a program or activity, information should be submitted with appropriate parental or guardian involvement where required by law.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the situation and take appropriate action.
28. Sensitive Personal Information
Some information may be considered sensitive under applicable privacy laws.
Depending on the circumstances, this may include:
Government identification information;
Passport information;
Certain health or medical information;
Biometric information;
Financial information;
Information relating to special educational requirements;
Other information protected by applicable law.
Where sensitive information is necessary for legitimate academic, administrative, legal, examination, or other purposes, we seek to process it responsibly and with appropriate safeguards.
We do not request sensitive information unless it is reasonably necessary for a legitimate purpose.
29. Medical and Health Information
Certain Docversity programs, particularly health sciences, medicine, nursing, public health, pharmacy, physiotherapy, and related programs, may require limited health-related information for legitimate academic, training, safety, clinical, or administrative purposes.
Where such information is collected, it will be handled in accordance with applicable privacy and data-protection requirements.
Users should not submit medical or highly sensitive information through general contact forms unless specifically requested through an appropriate university process.
30. Academic Verification Services
Docversity may provide services or systems for verification of:
Registration;
Certificates;
Results;
Admission letters;
Student records; and
Other academic documents.
Information submitted for verification may be used to confirm the authenticity or status of university records.
Verification services may require disclosure of limited information to the person or organization making a legitimate verification request.
31. Publicly Available Information
Some university information may be intentionally published publicly, including:
Faculty profiles;
Leadership information;
Academic programs;
News;
Events;
Research publications;
Student achievements;
Alumni information;
University announcements; and
Other institutional information.
Information intended for public publication should not be considered confidential.
Individuals should avoid submitting confidential or sensitive information in public comments, social media posts, or other publicly accessible areas.
32. Social Media
Docversity may maintain accounts or pages on social media and other third-party platforms.
Interactions with these platforms may be subject to the privacy policies and terms of those platforms.
Information you voluntarily post publicly may become accessible to other users.
Docversity encourages users not to publicly share sensitive personal information.
33. External Websites and Links
Our website may contain links to third-party websites, institutions, organizations, services, applications, academic partners, payment providers, social media platforms, or other external resources.
A link to a third-party website does not mean that Docversity controls or endorses that website’s privacy practices.
Once you leave the Docversity website, you should review the privacy policy and terms of the third-party website.
Docversity is not responsible for the privacy, security, content, or practices of third-party websites.
34. Website Analytics
We may use analytics and similar technologies to understand:
Number of visitors;
Website traffic;
Popular pages;
User navigation;
Device information;
General geographic information;
Website performance; and
Other statistical information.
Analytics information helps us improve website functionality, content, performance, and user experience.
Where third-party analytics services are used, their processing may also be subject to their own privacy policies.
35. Marketing and Communications
Where permitted by applicable law, Docversity may send information relating to:
New academic programs;
Admissions;
Courses;
Events;
Webinars;
Scholarships;
Training opportunities;
University announcements;
Research activities; and
Other relevant university services.
You may have the ability to opt out of certain promotional communications.
However, you may continue to receive essential administrative communications relating to your application, enrollment, examinations, payments, academic records, security, or other services.
36. Fraud, Misrepresentation and Academic Integrity
Docversity may process information to investigate:
False applications;
Fraudulent documents;
Identity misuse;
Academic misconduct;
Examination misconduct;
Unauthorized access;
Payment fraud;
Certificate fraud;
Misrepresentation; and
Other violations of university rules.
Where necessary, information may be shared with authorized parties, academic institutions, regulatory authorities, law enforcement, or other relevant organizations in accordance with applicable law.
37. Student and User Responsibilities
Users are responsible for ensuring that the information they provide to Docversity is:
Accurate;
Complete;
Current;
Lawful; and
Not misleading.
You should notify Docversity if important information changes.
You should also protect your:
Passwords;
Login credentials;
Student account information;
Verification codes;
Personal documents; and
Other account security information.
You should not share account credentials with unauthorized individuals.
38. Data Breach and Security Incidents
In the event of a confirmed security incident involving personal information, Docversity will assess the incident and take reasonable steps to contain, investigate, and mitigate the issue.
Where required by applicable law, we may notify affected individuals and/or relevant regulatory authorities.
39. Changes to This Privacy Policy
Docversity may update this Privacy Policy from time to time.
Changes may be made to reflect:
Changes in laws;
Changes in university services;
Changes in technology;
Changes in data-processing practices;
New academic services;
Security improvements; or
Institutional requirements.
When changes are made, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage users to review this Privacy Policy periodically.
Your continued use of our services after an updated Privacy Policy becomes effective may constitute acknowledgment of the updated policy to the extent permitted by applicable law.
40. No Guarantee of Absolute Security
Although Docversity takes reasonable measures to protect personal information, no method of electronic storage or transmission over the internet is completely secure.
Therefore, Docversity cannot guarantee absolute security of information transmitted electronically.
Users should take appropriate precautions when accessing university services online.
41. Confidentiality of University Records
Docversity seeks to maintain confidentiality of academic, administrative, financial, and personal records.
Access to confidential records is generally restricted to authorized persons who have a legitimate academic, administrative, legal, or operational need.
However, confidentiality may be limited where disclosure is:
Required by law;
Required by a competent authority;
Necessary to protect safety;
Necessary to prevent fraud;
Necessary to protect university rights;
Authorized by the individual; or
Otherwise permitted by applicable law.
42. Business and Institutional Transfers
If Docversity undergoes a restructuring, merger, acquisition, transfer, reorganization, or similar institutional transaction, personal information may be transferred as part of the relevant assets or operations, subject to applicable legal requirements.
Any successor organization may be required to continue protecting personal information in accordance with applicable law and relevant privacy obligations.
43. International Students
Docversity serves students and professionals from different countries.
International students may be required to provide additional information for:
Admission;
Identity verification;
Academic assessment;
Immigration or visa-related processes where applicable;
Examination;
Certification;
International collaboration;
Academic partnerships; and
Other legitimate educational requirements.
International students are responsible for ensuring that the information and documents they provide are authentic and legally valid.
44. Accuracy of University Information
Docversity makes reasonable efforts to maintain accurate information on its website and digital services.
However, academic programs, fees, admission requirements, schedules, services, partnerships, policies, and other information may change from time to time.
Users should contact the university directly when confirmation of current information is required.
45. Privacy of Communications
Communications sent to Docversity through email, forms, WhatsApp, telephone, or other channels may be recorded or retained where necessary for:
Customer support;
Student support;
Academic administration;
Quality assurance;
Security;
Legal compliance;
Training; or
Record keeping.
Users should avoid including unnecessary sensitive information in general communications.
46. Information From Third Parties
In certain circumstances, Docversity may receive information about an individual from:
Partner institutions;
Academic institutions;
Examination centres;
Training centres;
Employers;
Referees;
Authorized representatives;
Payment providers;
Verification organizations; or
Other authorized third parties.
Such information may be used for legitimate academic, administrative, verification, security, or legal purposes.
47. Data Minimization
Docversity seeks to collect personal information that is reasonably necessary for the specific purpose for which it is being processed.
We encourage users not to provide unnecessary personal or sensitive information.
Where a form requests information, users should provide accurate information relevant to the requested service.
48. Account and Login Security
Where Docversity provides an online account or portal, users are responsible for maintaining the confidentiality of their account credentials.
If you suspect that your account has been compromised, you should notify Docversity as soon as reasonably possible.
Docversity may suspend or restrict access to an account where there is a reasonable concern regarding:
Unauthorized access;
Security;
Fraud;
Misuse;
Academic misconduct; or
Violation of university policies.
49. Use of Information for Institutional Development
Docversity may use appropriately aggregated, anonymized, or de-identified information for purposes such as:
Institutional research;
Academic planning;
Service improvement;
Statistical analysis;
Quality assurance;
Program development;
Research;
Reporting; and
Strategic planning.
Where information has been properly anonymized or aggregated so that an individual cannot reasonably be identified, it may no longer be considered personal information under certain applicable laws.
50. Complaints and Privacy Concerns
If you believe that Docversity has improperly handled your personal information, you may contact us.
We encourage individuals to contact Docversity first so that we can review and attempt to resolve privacy-related concerns.
Depending on your country or applicable law, you may also have the right to submit a complaint to the relevant data-protection or regulatory authority.
51. Contact Us
For privacy questions, data-protection requests, corrections, complaints, or other privacy-related matters, please contact:
Docversity University
Email: info@thedocversity.com
USA Office:
2108 N ST STEN, Sacramento, California, USA
Zambia Campus:
Kamwangila Village, Nchelenge, Kashikishi 10101, Zambia
USA: +1 424 208 0796
Zambia: +260 9634 88870
India: +91 79708 08304
Website: thedocversity.com
52. Consent and Acknowledgment
By using the Docversity University website, submitting an application, registering for a program, enrolling as a student, submitting documents, using our digital services, or otherwise voluntarily providing personal information to Docversity, you acknowledge that you have had an opportunity to review this Privacy Policy.
Where applicable, you consent to the collection, use, processing, storage, and disclosure of your personal information as described in this Privacy Policy and as otherwise permitted by applicable law.
You understand that certain information may be necessary to provide academic, administrative, examination, verification, financial, or other university services.
53. Important Notice Regarding Third-Party Services
Docversity University may integrate or use third-party platforms and services for communication, payment processing, online education, analytics, hosting, document management, verification, social media, and other functions.
Each third-party provider may have its own terms and privacy practices.
Users should review the relevant third-party privacy policies before using those services.
Docversity does not control the privacy practices of third-party platforms and cannot guarantee how third parties independently process information.
54. Governing Requirements
This Privacy Policy is intended to provide general information about Docversity University’s privacy and data-processing practices.
The application of specific privacy rights and obligations may depend on:
Your location;
Applicable national law;
Applicable regional data-protection laws;
The nature of your relationship with Docversity;
The service being provided; and
The circumstances of the processing.
Where a mandatory legal requirement provides a greater level of protection than this Privacy Policy, the applicable mandatory legal requirement will prevail to the extent required by law.
55. Final Commitment
At Docversity University, we recognize that personal information is entrusted to us by students, applicants, faculty members, staff, academic partners, and members of our wider academic community.
We are committed to handling personal information responsibly, maintaining appropriate security measures, respecting applicable privacy rights, and continuously improving our information-management practices.
Our goal is to provide a trusted educational environment in which learners can Learn, Lead, Serve and Transform while their personal information is handled with care and respect.
Thank you for trusting Docversity University.
Privacy Policy Contact
Docversity University
Email: info@thedocversity.com
Website: thedocversity.com
USA: +1 424 208 0796
Zambia: +260 9634 88870
India: +91 79708 08304
Effective Date: 22 August 2026
Last Updated: 22 August 2026